1. Open your company’s RD Web access page in a web browser.

2. On the sign-in page, select **Forgot Password** or **Reset Password**.

3. Enter your username or email address when requested.

4. Follow the on-screen instructions to verify your identity. You may receive a verification code by email, text message, or an authenticator app.

5. Create a new password that meets your company’s password requirements.

6. Confirm the new password and select **Submit**, **Reset**, or **Save**.

7. Return to the RD Web sign-in page and log in using your username and new password.

If you do not see a password reset option or cannot complete the verification, contact your IT support team for assistance.