Step 1: Open AnyDesk
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If AnyDesk is already installed, open it from your computer.
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If you don’t have it installed, download it from the official website:
https://anydesk.com
(Install it or run it directly if prompted.)
Step 2: Find Your AnyDesk ID
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Once AnyDesk opens, look for “This Desk” on the main screen.
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You will see a 9-digit number — this is your AnyDesk ID.
Step 3: Share Your ID with the Support Agent
- Send the AnyDesk ID to the StartTrust support agent via chat or email.
Step 4: Accept the Connection
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When the agent requests access, a confirmation window will appear.
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Click Accept to allow the remote support session to start.
Step 5: End the Session
- When support is finished, you can close AnyDesk or click Disconnect at any time.
Security Reminder
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Only share your AnyDesk ID with a StartTrust support agent.
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You can stop the session at any moment.